TERMS & CONDITIONS 

Use of the ewga.net web site is on condition you agree to the terms and conditions of ewga.net which from time to time are subject to change and that any future use of the site will renew such an agreement.

Ewga Ltd is a UK based company and any subsequent disputes or claims arising from the use of this site must be made and settled under UK law.

Orders
When you place an order with ewga.net it is at this point that a legally binding contract exists between you the purchaser and ewga.net.

ewga.net makes every effort to ensure the information listed on the website is accurate and up-to-date but there are times due to circumstances beyond our control when the vintage or price may change. We will always keep you informed of any changes made to your order.

While we try and ensure that all prices on the website are accurate, errors may sometimes occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund.

Invoices
V.A.T invoices are available upon request, please contact winetime@ewga.net

EWGA Ltd reserves the right not to accept any orders.

In accordance with UK law when you place an order with ewga.net you warrant that you are at least 18 years of age and that you are legally capable of entering into binding contracts.

Indemnification
You agree to indemnify EWGA Ltd and its related companies, affiliates, employees, agents and representatives, and to hold them harmless from all reasonable damages, losses, taxes, duties, fees, expenses, claims and liabilities (including attorneys' fees) ("Claims") that may arise from the use of ewga.net.

Warranties
EWGA Ltd warrant that the wines will be of satisfactory quality and fit for their general purpose.

Other than as stated elsewhere within the terms and conditions of the web site, all warranties conditions, terms and undertakings, expressed or implied, whether by statute, common law, custom, trade usage, course of dealings or otherwise in respect of the goods and services provided by us hereunder and hereby excluded to the fullest extent permitted by law. Nothing in this Agreement shall affect, exclude or limit your statutory rights as a consumer.

Age Restriction
You must be aged 18 years old to purchase alcohol. By placing an order you confirm you are at least 18 years old. If you are buying the wine as a gift then the recipient must be 18 years old. All goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted the goods will be retained by the driver, in which case the driver will leave notification of attempted delivery. The carrier will leave a card explaining they have called and they will re-attempt to deliver the wine the following day.

Disclaimer
By using this site you accept that it is at your own risk.

Delivery

Delivery is £4.99 per case of 12.
From the time of placing your order we aim to deliver within 3 working days.
Deliveries are made Monday to Friday 9.00am to 5.00pm by Home Delivery Network.

EWGA Ltd delivers to anywhere in mainland UK. All other areas such as Isle of Wight, The Scottish Highlands, UK Offshore, and the Isle of Man are subject to additional delivery charges. Please contact our customer services department for details.
We do not deliver to Northern Ireland, The Channel Islands or overseas at the moment.
The courier will ask you to sign a ‘proof of delivery’ sheet or electronic notepad. If there is any obvious damage to the content of the package, it needs to be noted on the delivery record.
All goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted the goods may be retained by the driver, in which case the driver will leave notification of attempted delivery.

If the customer gives special instructions for EWGA Ltd to leave the wine outside your house it will be left at the customer’s own risk.
EWGA Ltd must have confirmation of any breakages or shortages within 24 hours of delivery, either by telephone, e-mail or fax. If bottles are broken or damaged in transit to the customer, EWGA Ltd are fully insured and therefore can give you a refund for the damaged wines as long as you notify within 24 hours.  

Faulty Goods

If the product is delivered damaged or the wrong product is sent in error, please contact our customer service department and we will arrange for a refund.

Contact Us
Please feel free to contact us about any aspects of the EWGA Ltd website.